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Terms of Service

Effective Date: November 29, 2025

Last Updated: November 29, 2025

IMPORTANT NOTICE

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICE. BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

1. ACCEPTANCE OF TERMS

1.1 Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Cievo Pte. Ltd. ("we," "us," "our," or "Company") governing your access to and use of the FoodMoment mobile application, website, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

- Posting an in-app notification
- Sending an email to the address associated with your account (if provided)
- Updating the "Last Updated" date at the top of these Terms

Material changes will take effect 30 days after notification. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and may delete your account.

1.3 Translation Disclaimer

These Terms may be translated into other languages for your convenience. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail and govern.

1.4 Software License

App Store License Agreement

If you download the FoodMoment application from Apple's App Store, the app is licensed to you under Apple's Standard End User License Agreement (EULA), available at: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

By downloading and using this app from Apple's App Store, you agree to Apple's EULA in addition to these Terms of Service.

2. DESCRIPTION OF SERVICE

2.1 Service Features

The Service provides AI-powered features to assist with meal planning and cooking activities. Features may include content generation, personalization based on your preferences and inputs, and organizational tools.

AI-Generated Content Disclaimer: Content generated using artificial intelligence has inherent limitations and may contain errors, omissions, or inaccuracies. You are responsible for independently verifying all information before acting on it. We make no warranties regarding the accuracy, completeness, or suitability of AI-generated content for any purpose.

2.2 Data Management Features

The Service includes data management and organization tools to assist with content tracking and organization.

Camera Usage Disclaimer: If you choose to use camera features, captured images are processed temporarily for feature functionality only and are not stored. Only extracted text data is saved to your account.

2.3 Subscription Tiers

The Service offers multiple subscription tiers with varying capabilities and access levels. Subscription features, pricing, and availability are subject to change with 30 days' notice.

Free Plan: No payment required. Access to basic Service features subject to usage limitations.

Home Chef Plan (Monthly Subscription): Enhanced capabilities and increased access to Service features.

Master Chef Plan (Monthly Subscription): Premium capabilities and maximum access to Service features.

Specific pricing, features, capabilities, and limitations for each tier are displayed in the app.

3. USER ACCOUNT & REGISTRATION

3.1 Eligibility

YOU MUST BE AT LEAST 13 YEARS OLD TO CREATE AN ACCOUNT AND USE THE SERVICE.

Not Directed at Children: This Service is NOT directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use this Service. The Service is designed for teenagers and adults who manage recipes, meal planning, and cooking activities.

Age Verification Required: During signup, you must confirm your age by checking an age verification checkbox.

By creating an account, you represent and warrant that:

- You are at least 13 years of age
- You have the legal capacity to enter into this agreement (or have obtained parental permission if required by your jurisdiction)
- You will provide accurate, current, and complete information during registration
- You will maintain the accuracy of your information by updating it as necessary
- You have not been previously suspended or removed from the Service

If we discover that you are under 13 years old, we will immediately terminate your account and delete all associated data.

3.2 Account Security

You are responsible for:

- Maintaining the confidentiality of your account credentials (email and password)
- All activities that occur under your account, whether authorized or not
- Immediately notifying us of any unauthorized access or security breach

Security Requirements:

- Create a strong password (minimum 8 characters with a mix of letters, numbers, and symbols)
- Do not share your password with anyone
- Log out from shared devices after use
- Enable device-level security (biometric authentication, PINs) for added protection

We are not liable for any loss or damage arising from your failure to maintain account security. You agree to indemnify us for any unauthorized use of your account resulting from your negligence.

3.3 Email Verification

Certain features of the Service may require email verification. You agree to:

- Provide a valid, active email address during registration
- Complete email verification when prompted
- Keep your email address up to date

We may restrict access to features or suspend accounts with unverified email addresses.

3.4 Account Information Accuracy

You agree to provide accurate, truthful, and complete information when creating your account and using the Service. This includes:

- Your name (or preferred display name)
- Email address
- Dietary restrictions and preferences (optional but recommended for better service)
- Payment information (for paid subscriptions)

Providing false, misleading, or fraudulent information is a violation of these Terms and may result in immediate account termination.

4. SUBSCRIPTION & PAYMENT

4.1 Subscription Plans

FoodMoment offers monthly subscription plans with varying features and benefits. Subscription details, including pricing and features, are displayed in the app at the time of purchase.

Current Subscription Tiers:

- Free Plan: No payment required, limited features
- Home Chef Plan: Monthly subscription with enhanced features
- Master Chef Plan: Monthly subscription with unlimited access

Subscription features, pricing, and availability are subject to change. We will provide 30 days' advance notice of material changes to subscription plans.

4.2 Payment Processing

Payments are processed through:

- Apple In-App Purchase (for iOS users) - Managed by Apple Inc.
- Google Play Billing (for Android users) - Managed by Google LLC
- Subscription Management Platform - We use a third-party subscription management platform to validate purchase receipts and manage cross-platform subscriptions

By subscribing, you authorize the payment platform (Apple or Google) to charge your selected payment method for the subscription fee.

Payment Information:

- We do NOT store or process your credit card information directly
- All payment data is handled by Apple, Google, or your payment provider
- Payment disputes should be directed to the payment platform (Apple App Store or Google Play Store)

4.3 Auto-Renewal

IMPORTANT: All subscriptions automatically renew unless cancelled before the renewal date.

How Auto-Renewal Works:

- Your subscription will automatically renew at the end of each billing period
- You will be charged the then-current subscription price
- Renewal occurs through Apple App Store or Google Play Store, not through our app directly
- You will receive a receipt from Apple or Google confirming the renewal charge

How to Cancel:

- iOS: Settings โ†’ [Your Name] โ†’ Subscriptions โ†’ FoodMoment โ†’ Cancel Subscription
- Android: Google Play Store โ†’ Account โ†’ Subscriptions โ†’ FoodMoment โ†’ Cancel Subscription

Cancellation takes effect at the end of the current billing period. You will retain access to premium features until the subscription expires. No refunds or pro-rated credits are issued for partial subscription periods unless required by law.

4.4 Refund Policy

Refunds are governed by the policies of Apple App Store and Google Play Store, not by Cievo Pte. Ltd.

Apple App Store Refunds:

- Request refunds through Apple: https://support.apple.com/en-us/HT204084
- Apple's refund policy applies to all iOS purchases

Google Play Store Refunds:

- Request refunds through Google Play: https://support.google.com/googleplay/answer/2479637
- Google's refund policy applies to all Android purchases

We do not have the ability to process refunds for subscriptions purchased through Apple or Google. All refund requests must be directed to the respective platform.

4.5 Price Changes

We reserve the right to change subscription prices at any time. Price changes will not affect your current subscription period but will apply upon renewal.

Price Change Notification:

- We will provide at least 30 days' advance notice of price increases
- Notice will be sent via in-app notification and email (if provided)
- You may cancel your subscription before the new price takes effect
- Continuing your subscription after the price change takes effect constitutes acceptance of the new price

4.6 Free Trial

We may offer free trial periods for new subscribers. Free trial terms and conditions will be disclosed at the time of offer.

Free Trial Terms:

- Free trial is available once per user
- You must provide payment information to start a free trial
- At the end of the free trial, your subscription will automatically convert to a paid subscription unless cancelled
- You can cancel anytime during the trial period without being charged
- Cancellation must occur at least 24 hours before the trial ends to avoid charges

5. USER CONTENT & CONDUCT

5.1 User-Generated Content

You retain ownership of all content you create, upload, or store in the Service.

Content Ownership: You own your data. We do not claim ownership of any user-generated content.

Data Storage: Certain data may be stored locally on your device only and not transmitted to our servers. Other data may be stored on our servers to enable Service functionality. See our Privacy Policy for details on data handling.

5.2 Content License to Us

By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to use, store, display, and process your content solely for the purpose of:

- Providing and operating the Service
- Improving the Service and developing new features
- Complying with legal obligations
- Enforcing these Terms

This license does NOT grant us the right to:

- Sell your content to third parties
- Use your content for advertising purposes
- Share your content publicly without your permission

The license terminates when you delete your content or your account, except where we are required to retain data for legal or compliance reasons.

5.3 Acceptable Use Policy

You agree to use the Service in accordance with applicable laws and these Terms. You agree NOT to:

Prohibited Activities:

- Use the Service for any illegal purpose or in violation of any local, state, national, or international law
- Harass, abuse, threaten, or intimidate other users or our staff
- Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
- Upload or transmit viruses, malware, or any other malicious code
- Interfere with or disrupt the Service, servers, or networks connected to the Service
- Attempt to gain unauthorized access to the Service, user accounts, or computer systems
- Use automated tools (bots, scrapers, crawlers) to access the Service without permission
- Reverse engineer, decompile, or disassemble any part of the Service
- Remove, circumvent, disable, damage, or interfere with security features of the Service
- Use the Service to create competing products or services
- Collect or harvest any personally identifiable information from other users
- Violate the intellectual property rights of others
- Use the Service for commercial purposes without our express written permission

5.4 Enforcement

We reserve the right, but are not obligated, to:

- Monitor user content and activity for violations of these Terms
- Remove or disable access to any content that violates these Terms
- Suspend or terminate accounts that violate these Terms
- Report illegal activities to law enforcement authorities

Violation Consequences:

- First violation: Warning and content removal
- Repeat violations: Temporary suspension (7-30 days)
- Serious or continued violations: Permanent account termination without refund

We may take immediate action without prior notice for serious violations, including illegal activity, security threats, or abuse.

6. INTELLECTUAL PROPERTY

6.1 Our Intellectual Property

The Service and all content provided by us, including but not limited to:

- Software, code, algorithms, and technology
- User interface design, layout, and visual elements
- Trademarks, logos, brand names, and trade dress
- Text, graphics, images, icons, and photographs
- Audio, video, and multimedia content
- Database compilation and organization

...are owned by Cievo Pte. Ltd. or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

All Rights Reserved: Nothing in these Terms grants you any right, title, or interest in our intellectual property except for the limited license to use the Service as expressly set forth in these Terms.

6.2 Limited License to Use the Service

We grant you a limited, non-exclusive, non-transferable, revocable license to:

- Access and use the Service for your personal, non-commercial use
- Download and use the FoodMoment mobile application on devices you own or control
- View, save, and use recipes generated for you by the Service

License Restrictions: You may NOT:

- Sell, rent, lease, sublicense, or redistribute the Service or any part thereof
- Modify, adapt, translate, or create derivative works of the Service
- Use the Service for commercial purposes without our express written permission
- Remove or alter any copyright, trademark, or proprietary notices
- Use the Service in any manner that competes with our business

This license terminates automatically upon termination of your account or violation of these Terms.

6.3 AI-Generated Content Ownership

Content generated by AI systems through the Service is subject to the following ownership and license terms:

Ownership:

- AI-generated content is created based on your inputs and publicly available information
- You are granted a personal, non-exclusive license to use AI-generated content for personal, non-commercial purposes
- We do not claim copyright ownership of AI-generated content

Permitted Uses: Personal, non-commercial use for yourself, family, and friends

Prohibited Uses:

- Republish, redistribute, or share AI-generated content publicly without attribution
- Use for commercial purposes without express written permission
- Claim authorship of AI-generated content
- Sell or monetize AI-generated content

For commercial licensing, contact [email protected]

6.4 Third-Party Content

The Service may include content from third parties, including:

- Content images and photos from stock photo libraries
- Content data from public databases
- Brand names and trademarks of third-party suppliers

Third-Party Rights: We respect the intellectual property rights of others. Third-party content is used under license or in accordance with fair use principles. If you believe your copyright has been infringed, please see Section 13.2 for our copyright infringement reporting procedure.

7. THIRD-PARTY SERVICES

7.1 Service Providers

The Service integrates with and relies on third-party service providers for certain functionality. By using the Service, you acknowledge and agree that your data may be processed by these third-party providers in accordance with their respective terms of service and privacy policies.

Categories of Service Providers:

We work with the following categories of trusted third-party service providers:

- Analytics and Performance Tracking Providers: Help us understand app usage patterns, identify bugs, and improve app stability and performance

- Push Notification Services: Deliver timely notifications for app updates, reminders, expiry alerts, and service announcements

- Advertising Networks: We work with advertising networks (including major ad platforms) to display ads that support the free tier of the Service. You can control ad personalization through app settings.

- AI Technology Providers: We use AI technology providers to power recipe generation, ingredient detection, and other AI features. Your user ID, email, and name are NOT shared with AI providers.

- Cloud Infrastructure and Hosting Platforms (Singapore): Provide secure data storage, user authentication, and database services. Data is hosted in Singapore. For detailed information about data storage and international transfers, please refer to our Privacy Policy.

- Subscription Management Platforms: Help manage your subscriptions across multiple devices and validate purchase receipts from Apple and Google

Privacy Controls: You can control analytics and personalized advertising through Settings โ†’ Privacy & Analytics. For detailed information about data sharing with these service providers, please refer to our Privacy Policy.

7.2 No Responsibility for Third-Party Services

We are not responsible or liable for:

- The actions, omissions, content, products, or services of third-party providers
- Any damage, loss, or liability arising from your use of third-party services
- Changes to third-party services, including discontinuation or feature changes
- Third-party privacy practices or data handling

Your Responsibility: You are responsible for reviewing the terms of service and privacy policies of all third-party providers. Your use of third-party services is at your own risk.

8. DISCLAIMERS & LIMITATIONS

8.1 No Professional Advice

CRITICAL DISCLAIMER: THE SERVICE PROVIDES INFORMATIONAL CONTENT FOR ENTERTAINMENT AND GENERAL PURPOSES ONLY.

The Service is NOT a substitute for professional medical, dietary, nutritional, health, or safety advice. We do not provide professional services or make any claims regarding health benefits, treatment, or disease prevention.

Consult Qualified Professionals: Before making any decisions based on Service content, consult qualified professionals appropriate to your specific situation and needs. Never disregard professional advice or delay seeking it because of information you encountered through the Service.

Reliance on Information: Any reliance you place on Service content is strictly at your own risk.

8.2 User Responsibility and Safety

YOU ARE SOLELY RESPONSIBLE FOR THE SAFETY, SUITABILITY, AND CONSEQUENCES OF YOUR USE OF SERVICE CONTENT.

We are not liable for any adverse health events, injuries, allergic reactions, property damage, or other losses resulting from your use of the Service or reliance on Service content.

Your Responsibility: You must exercise appropriate judgment, caution, and safety practices when using Service content. Verify all information independently and consult professionals when appropriate.

8.3 AI-Generated Content Limitations

CONTENT GENERATED USING ARTIFICIAL INTELLIGENCE HAS INHERENT LIMITATIONS AND MAY CONTAIN ERRORS, OMISSIONS, OR INACCURACIES.

Your Responsibility: You must independently verify all information before acting on it. Do not rely solely on AI-generated content without critical evaluation and common sense. If content seems unsafe, illogical, or unsuitable, do not use it.

No Warranties: We make no warranties regarding the accuracy, completeness, reliability, or suitability of AI-generated content for any purpose.

8.4 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We do not guarantee:

- Uninterrupted Access: The Service may be unavailable due to maintenance, upgrades, or technical issues
- Error-Free Operation: Bugs, glitches, or errors may occur
- Data Accuracy: User-generated content, inventory data, or AI outputs may contain errors
- Device Compatibility: The Service may not work on all devices or operating systems
- Feature Availability: Features may be added, modified, or removed without notice

Scheduled Maintenance:

- We may perform scheduled maintenance with or without prior notice
- During maintenance, the Service or certain features may be temporarily unavailable
- We will make reasonable efforts to minimize downtime

Downtime: We are not liable for any loss, damage, or inconvenience resulting from Service unavailability, whether planned or unplanned.

8.5 Allergen and Dietary Restriction Warnings

LIFE-THREATENING ALLERGIES: DO NOT RELY SOLELY ON AI-GENERATED ALLERGEN INFORMATION.

Critical Allergen Warning:

- AI may fail to identify common allergens (peanuts, tree nuts, shellfish, soy, dairy, eggs, wheat, fish)
- Cross-contamination warnings may not be included
- Ingredient substitutions may introduce allergens
- Hidden allergens in processed foods may not be detected

Dietary Restrictions:

- AI dietary filtering (vegetarian, vegan, gluten-free, etc.) may not be 100% accurate
- Always verify ingredients independently if you have dietary restrictions
- "May contain" allergen warnings are not always included
- Religious dietary requirements (halal, kosher) may not be properly identified

If You Have Severe Food Allergies:

- Read all ingredient labels yourself
- Consult ingredient manufacturers for allergen information
- Do not trust AI-generated allergen information as your sole source of safety
- Inform your household about your allergies and recipe sources

WE ARE NOT LIABLE FOR ALLERGIC REACTIONS, DIETARY VIOLATIONS, OR HEALTH CONSEQUENCES RESULTING FROM FOLLOWING AI-GENERATED RECIPES.

9. INDEMNIFICATION

9.1 User Indemnification

You agree to indemnify, defend, and hold harmless Cievo Pte. Ltd., its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your user-generated content (inventory data, recipe notes, etc.)
- Your breach of any representations or warranties made in these Terms
- Your negligence or misconduct
- Any foodborne illness, allergic reactions, or injuries resulting from recipes you prepared using the Service
- Any claim that your content infringes on the intellectual property rights of a third party

Defense of Claims: We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims.

9.2 Exceptions

You are not required to indemnify us for:

- Claims arising solely from our negligence, gross negligence, or willful misconduct
- Claims arising from defects in the Service that we knowingly failed to disclose
- Claims arising from our violation of applicable laws

10. TERMINATION

10.1 Termination by User

You may terminate your account at any time by:

- Using the account deletion option available through account settings in the app
- Contacting us at [email protected] with a deletion request

Effect of User-Initiated Termination:

- Your account will be permanently deleted within 30 days
- All your data (profile, inventory, favorites, subscriptions) will be permanently deleted
- Subscriptions must be cancelled separately through Apple App Store or Google Play Store
- Termination does not entitle you to a refund for any unused subscription period

Grace Period: You have a 30-day grace period to change your mind and recover your account by contacting [email protected]. After 30 days, deletion is permanent and irreversible.

10.2 Termination by Us

We reserve the right to suspend or terminate your account, with or without notice, for:

- Violation of these Terms or our policies
- Fraudulent, abusive, or illegal activity
- Conduct that harms or threatens the Service, other users, or our staff
- Non-payment of subscription fees (if applicable)
- Extended periods of inactivity (24 months or more)
- Any reason at our sole discretion

Notice Requirement:

- For minor violations: We will provide notice and an opportunity to cure (7 days)
- For serious violations: Immediate suspension or termination without notice
- For inactivity: Warning email 30 days before termination

No Refunds for Cause: If we terminate your account for violation of these Terms, you are NOT entitled to a refund for any unused subscription period.

10.3 Effect of Termination

Upon termination of your account (by you or us):

Immediate Effects:

- You lose access to all premium features and subscription benefits
- You lose access to your account data, including inventory and favorites
- Your right to use the Service terminates immediately

Data Retention:

- We will delete your personal data within 30 days of termination
- Legal or compliance requirements may require us to retain certain data longer (e.g., purchase records for tax purposes)
- Aggregate or anonymized data may be retained for analytics purposes

Surviving Provisions: The following sections survive termination:

- Section 6 (Intellectual Property)
- Section 8 (Disclaimers & Limitations)
- Section 9 (Indemnification)
- Section 11 (Dispute Resolution)
- Section 14 (Miscellaneous)

11. DISPUTE RESOLUTION

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

11.2 Jurisdiction

You agree that any disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Singapore.

Exception: You may bring claims in small claims court in your jurisdiction if the claim qualifies under the rules of that court.

11.3 Informal Dispute Resolution

Before filing any formal legal action, you agree to attempt to resolve disputes informally by contacting us at:

- Email: [email protected]
- Subject Line: "Dispute Resolution - [Your Account Email]"

We will respond to your dispute within 30 days and attempt to resolve it in good faith. If we cannot resolve the dispute informally, you may pursue formal legal action.

11.4 Class Action Waiver (US Users Only)

If you are a resident of the United States, you agree to resolve disputes on an individual basis only. You waive any right to:

- Participate in a class action lawsuit
- Participate in a class arbitration
- Bring claims as a plaintiff or class member in any class, consolidated, or representative proceeding

This class action waiver does not apply to residents of jurisdictions where such waivers are prohibited by law.

11.5 Time Limitation on Claims

You agree that any claim or cause of action arising out of or related to the Service or these Terms must be filed within ONE (1) YEAR after the claim or cause of action arose. Otherwise, such claim or cause of action is permanently barred.

12. CHANGES TO TERMS

12.1 Right to Modify

We reserve the right to update, modify, or replace these Terms at any time, at our sole discretion.

Reasons for Changes:

- Legal or regulatory requirements
- Changes to the Service or new features
- Business or operational needs
- Clarification or correction of existing Terms

12.2 Notification

We will notify you of material changes to these Terms by:

- Posting an in-app notification when you open the app
- Sending an email to the email address associated with your account (if provided)
- Updating the "Last Updated" date at the top of these Terms

Material Changes include:

- Changes to payment terms or subscription pricing
- Changes to your rights or obligations under these Terms
- New limitations on Service use or features
- Changes to dispute resolution or arbitration provisions

Advance Notice: Material changes will take effect 30 days after notification, unless a shorter period is required by law.

12.3 Continued Use Constitutes Acceptance

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

If you do not agree to the revised Terms, you must:

- Stop using the Service immediately
- Delete your account through Menu โ†’ Profile โ†’ Delete Account
- Cancel any active subscriptions through Apple App Store or Google Play Store

Accessing or using the Service after changes take effect means you agree to be bound by the revised Terms.

13. CONTACT INFORMATION

13.1 Questions or Concerns

If you have questions, concerns, or feedback regarding these Terms or the Service, please contact us at:

Email: [email protected]
Subject Line: "Terms of Service Inquiry - [Your Account Email]"

Company Information:

- Legal Name: Cievo Pte. Ltd.
- Registered Address: 70C TELOK BLANGAH HEIGHTS
#15-537, TELOK BLANGAH RIDGEVIEW
Singapore 103070
- Company Registration Number: 202539592W

Response Time: We will respond to inquiries within 5 business days.

14. MISCELLANEOUS

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any supplemental terms or policies referenced herein, constitute the entire agreement between you and Cievo Pte. Ltd. regarding the Service.

These Terms supersede and replace any prior agreements, proposals, or communications, whether written or oral, between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, severed from these Terms.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

No waiver by us of any breach of these Terms shall be deemed a waiver of any subsequent breach of the same or any other provision.

14.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision is void.

We may assign, transfer, or delegate these Terms or our rights and obligations under these Terms without your consent to:

- An affiliate or subsidiary of Cievo Pte. Ltd.
- An acquirer of our business or assets
- Any other third party in connection with a merger, acquisition, restructuring, or sale of assets

These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.

14.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is due to causes beyond our reasonable control, including but not limited to:

- Acts of God (earthquakes, floods, fires, storms)
- War, terrorism, or civil unrest
- Government actions, regulations, or restrictions
- Labor disputes or strikes
- Pandemics or epidemics
- Internet or telecommunications failures
- Power outages or equipment failures

During the period of force majeure, our obligations under these Terms are suspended to the extent affected by the force majeure event.

14.6 No Agency Relationship

No agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by these Terms. You have no authority to bind us to any obligation or make any representation on our behalf.

14.7 Headings

The headings and section titles in these Terms are for convenience only and have no legal or contractual effect. They do not affect the interpretation of these Terms.

14.8 Language

These Terms are written in English. Any translated versions are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

14.9 Electronic Communications

By using the Service, you consent to receive electronic communications from us, including:

- Emails to the email address associated with your account
- In-app notifications and messages
- Push notifications (if enabled)

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Opting Out: You may opt out of non-essential communications (marketing, promotional) by adjusting your notification preferences in Settings or clicking "unsubscribe" in emails. You cannot opt out of transactional or Service-related communications (e.g., password reset, Terms updates, subscription receipts).

14.10 Export Controls & Taxes

Export Compliance:

You agree to comply with all applicable export and import laws and regulations, including those of Singapore and your country of residence. You represent and warrant that:

- You are not located in a country subject to a Singapore government embargo or designated as a "terrorist supporting" country
- You are not listed on any Singapore or international government list of prohibited or restricted parties
- You will not use the Service in violation of any export or sanctions laws

We reserve the right to suspend or terminate your access to the Service if we determine, in our sole discretion, that providing the Service to you would violate applicable export laws or regulations.

Taxes and Duties:

You are responsible for paying all applicable taxes, duties, and government charges (including but not limited to value-added tax (VAT), goods and services tax (GST), sales tax, and use tax) associated with your use of the Service.

Subscription Prices: Subscription prices displayed in the app do not include taxes unless expressly stated. If we are required by law to collect or pay taxes on your behalf, such amounts will be charged in addition to the subscription fee.

Tax Invoices: If you require tax invoices or receipts for your subscription payments, please contact [email protected] with your transaction details and tax identification number (if applicable).
BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

Cievo Pte. Ltd. (Singapore)

70C TELOK BLANGAH HEIGHTS #15-537, TELOK BLANGAH RIDGEVIEW Singapore 103070

Company Registration Number: 202539592W